OLFACTORY TRAVEL

Our Prevention Policy for COVID-19

The safety of our customers and distribution team s is our top priority. We make sure all fulfillment partners are taking the necessary safety precautions. 

When can I expect to receive my ARQUISTE package— are there currently processing or shipping delays?

We work closely with our external partners and carriers to ensure your ARQUISTE order can reach you as quickly as possible. See below for the most up-to-date information:

Shipping Time (United States):

Order processing: 3 days

Once your order is processed you will receive a shipment notification with tracking number.

Shipping:

East Coast: Please allow for 5-7 business days after order processing.

Central & West Coast: Please allow for 7+ days after you shipping a shipment notification. 

Is my order packaged and handled under all COVID-19 safety regulations?

Our shipping center uses personal protective gear, such as masks and gloves, and implemented enhanced cleaning during order packing. There are constant temperature checks to ensure the picking and packing teams' health and safety. We can promise every order is handled responsibly. 

Thank you for your patience!

ARQUISTE Parfumeur